Upgrading from Lucity?

Lucity not keeping up with your utility’s needs?

MentorAPM is built specifically for water and wastewater utilities—so you can improve adoption, strengthen reporting confidence, and move forward with a safe, phased plan.

Who this is for

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Water and wastewater utilities currently on Lucity
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Teams planning a major upgrade, reconfiguration, or renewal decision
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Leaders who want utility-first workflows and reporting confidence

What we’re hearing from utilities

Utilities commonly describe challenges like:

  • Roadmap clarity and utility-specific prioritization getting harder over time
  • Configurations that work for “public works” but require utility workarounds
  • Reporting that’s hard to trust without manual effort
  • Too much friction for field teams → lower adoption

Why this matters now

If you’re approaching renewal, staffing changes, or operational initiatives, it’s the right time to ask:

  • Is our system improving crew execution or slowing it down?
  • Can leadership confidently justify CIP prioritization and risk decisions?
  • Are we set up to retain institutional knowledge as staff turns over?

MentorAPM: built for utility assets + work

Utility-first foundations

  • Water/wastewater asset model and hierarchy
  • Work management built for treatment + distribution + collections
  • Preventive maintenance and inspections aligned to utility assets
  • Decision support that connects maintenance reality to asset strategy

Make the Switch—without chaos

Two safe ways to make the switch

  1. Pilot-first: start with one plant or one zone/district; prove adoption and reporting
  2. Function-first: start with the most painful area (inspections, PM, backlog), then expand

What we typically migrate

  • Asset inventory + hierarchy
  • Work order history + labor/materials
  • PM programs, inspections, condition assessments
  • Attachments/photos (where available)
  • Integrations (GIS, finance/ERP, SCADA where applicable)

MentorLens™ Migration Accelerator

MentorLens™: Clean data in. Faster adoption out.

Switching systems shouldn’t mean dragging incomplete registers and missing attributes into a new platform. MentorLens™ accelerates migrations by helping utilities find what’s missing, fix what’s incomplete, and establish a trustworthy baseline before (and during) go-live.

With MentorLens™, utilities can:

  • Capture assets missing from the current digital register
  • Complete baseline condition assessments to start with usable condition data
  • Validate and fill missing attributes (type/class, size, material, install year/age, location, critical fields)
  • Standardize asset data so hierarchy, reporting, and workflows work on day one
  • Reduce migration risk by minimizing duplicates, unknowns, and broken GIS crosswalks

What to expect from a Fit-Gap Assessment

In 30 minutes, we’ll:

  • Identify 3–5 fit-gaps affecting your operations
  • Recommend a phased plan to make the switch
  • Outline what data we’d migrate and what can be cleaned later
  • Provide a rough timeline and risk mitigation plan

What you get with MentorAPM

  • Faster crew adoption with utility-aligned workflows
  • Better visibility for leadership (risk, backlog, CIP justification)
  • Cleaner data governance and reporting confidence
  • A platform that keeps investing in water/wastewater needs

Proof / credibility

  • “Improved adoption across field + supervisors”
  • “Better visibility into backlog and PM compliance”
  • “Clearer asset strategy and maintenance accountability”

Frequently Asked Questions

Can we keep parts of our current environment while making the switch?

Often yes—many utilities phase, integrate, and minimize disruption.

What does success look like in the first 90 days?

A working pilot with real crews, real work orders, and leadership-ready reporting.